FREQUENTLY ASKED QUESTIONS
Tracie Martyn is a nutrition-inspired skincare line, celebrity-approved for its clean and effective formulations. Born from the needs of celebrity clients, models, and royals at our NYC Spa seeking more potent treatments, co-founder Marius Morariu, a nutritionist, championed clean beauty. Leveraging his science background, he developed a product line delivering high-performance skincare and visible efficacy without sacrificing purity or safety. Originally crafted to satisfy the world's most recognizable faces with a gentle yet powerful skincare experience, Tracie Martyn now brings its transformative magic to everyone desiring their best skin.
At Tracie Martyn, we believe in quality skincare powered by nutrients, botanicals, antioxidants, natural exfoliating acids, vitamins, and enzymes, consciously formulated to be free of toxic man-made chemicals. Our effective skincare achieves visible results through potent ingredients such as amla berry vitamin C, hyaluronic acid, squalane, AHAs/BHAs, snow mushroom, and a rich blend of antioxidants. We formulate without sulfate detergents, phthalates, and other petrochemicals, opting for eco-friendly skincare and skin-friendly alternatives backed by research. Discover our cruelty-free skincare for a healthy, radiant complexion.
Tracie Martyn skincare is formulated to be suitable for all skin types and all ages. We aimed to create a universal skincare line that truly works for everyone. Our diverse clientele ranges from teenagers (15-year-olds) to mature individuals (up to 95 years old), demonstrating its effectiveness across various skin concerns and life stages. Whether you have oily skin, dry skin, combination skin, sensitive skin, or normal skin, Tracie Martyn offers gentle yet effective solutions for a healthy complexion at any age.
To begin a skincare routine, we always recommend starting with a gentle cleanser and a hydrating moisturizer (such as a serum or cream). At a minimum, a daily skincare routine should include these two essential steps for everyone! Next, we suggest incorporating a face mask, like our enzyme exfoliant mask, to use approximately twice a week for effective exfoliation.
We maintain a small skincare line with an intentionally curated collection to simplify your skincare routine without sacrificing effective results. Our goal is to offer essential skincare products that work for everyone, targeting key skin concerns without overwhelming you with confusing options. We believe in making skincare both easy and effective, providing you with the right choices for optimal results. Understanding that many of our clients have busy schedules, our concise line of 1 cleanser, 1 toner, 2 masks, 2 serums, and 1 cream is designed to be time-conscious while delivering the best skincare results. These products work synergistically for maximum skincare benefits or can be used individually to address your specific targeted skin concerns.
To layer moisture effectively for a plumper, more firm-looking complexion, our estheticians recommend applying products from the lightest to the richest consistency to lock in hydration.
When layering Tracie Martyn products, we suggest starting with a toner: either our Absolute Purity Toner if you're targeting uneven skin tone and blemishes, or our LotuSculpt Activator if you're focused on visible signs of aging. Follow this with our Firming Serum, which tackles visible signs of aging, seals in hydration, and helps deliver an immediate glow. Finish with our Face Resculpting Cream, formulated with Rosehip Oil and Black Currant Seed Oil to lock moisture, soften skin, and protect skin from environmental damage.
In general, for layering skincare products on clean skin, the recommended order is:
Toner
Serum
Cream/Moisturizer
Face Oil
SPF!
Currently our airless bottles are made of a special PP plastic, which is 100% recyclable. The shape of the bottles are designed to pack in tightly and to be extremely lightweight, reducing their carbon footprint.
Our Boxes are FSC (*forest stewardship council*) certified with vegetable ink . This means they’re an eco-friendly alternative, recyclable, and degrade much faster.
Wondering how to choose the right skincare products? Take our quick skincare quiz! Our product finder quiz is designed to help you discover the best skincare routine for your unique needs. Just spend 2 minutes telling us about your skin, and we'll provide personalized skincare recommendations. Plus, if you sign up for our mailing list, you'll receive catered skincare content and enjoy 15% off your first order! Find your perfect skincare solutions today.
Take our quiz here: https://www.traciemartyn.com/pages/skincare-quiz
The shelf life of our clean skincare products is typically between 1 year and 18 months. While there's no safety concern in keeping them longer, they may begin to lose their effectiveness after this period. To maintain the freshest ingredients and maximize potency, we recommend storing your skincare in a cool, dry place. Due to our commitment to clean beauty and avoiding harsh preservatives, our ingredients may naturally have a slightly shorter product lifespan compared to conventional products.
The timeline for seeing skincare results varies depending on the product and your individual skin. With certain products, like our Enzyme Exfoliant Mask, you'll notice an immediate radiant glow. For concerns like signs of aging, acne, and dark spots, clients typically observe improvement within 1 to 3 weeks of consistent use. While everyone's skin is unique, daily use of our effective skincare products will help you achieve your desired results in a timely manner.
Yes, our clean skincare products are considered pregnancy-safe skincare! Many expecting individuals transition to our line due to its trusted safety and gentle formulations. For more detailed information about specific ingredients and pregnancy-safe skincare, please read our blog:
https://www.traciemartyn.com/blogs/news/a-guide-to-pregnancy-safe-skincare-what-to-avoid-and-what-to-use
Our shipping policy includes free shipping on orders over $75! We also offer free returns within 30 days of delivery, provided the product is at least 50% full. We want you to feel confident and risk-free with your purchase, because we know being happy with your skin is important. For convenient payment options, we also offer Shop Pay and Afterpay!
If you prefer to buy the products in person, we are sold at our NYC Spa, where you can meet our wonderful experienced aestheticians and get a treatment or consultation.
156 5th Avenue, 5th Floor, NY, NY 10010
We are also sold at various Bluemercury stores across the country, as well as boutique apothecaries.